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Return & Refund Policy

FZ අධ්‍යාපන මධ්‍යස්ථානය

01

Monthly Class Fees

Monthly class fees are non-refundable once the academic month has commenced. Students who withdraw after the month begins will not receive a partial refund for that month.

02

Advance Payments

If fees have been paid in advance for future months and a student formally withdraws before those months begin, unused advance payments may be eligible for a refund upon written request to our administration.

03

Duplicate or Incorrect Charges

If a duplicate payment or incorrect amount was charged due to a technical or administrative error, a full refund will be processed within 7–14 business days after verification.

04

Online Payment Failures

If your payment was deducted from your account but not confirmed by our system, please contact us within 48 hours with proof of payment. We will investigate and resolve the issue promptly.

05

How to Request a Refund

To request a refund, contact our administration with your student registration number, a copy of the payment receipt, and a brief reason for the refund request.

06

Contact

For any refund-related enquiries, please contact us through our Contact page or speak directly with our administration staff.